Returns & Refunds

While we do our best to ensure that you have an amazing experience with Penulen, we understand sometimes things don't quite work out. We are 100% committed to ensuring your satisfaction with your order.

When it comes to refunds, you have two options:

Cash Refund
We offer 100% cash refunds for any/all item(s) in your order. Your refund will be processed to whatever payment method you used when placing your order.

Store Credit
We offer store credit equivalent to any and all item(s) in your order.

Return Shipping

Please note that you will be responsible for any and all return shipping costs. You will not be responsible for return shipping costs if the item you are returning is damaged.